Frequently Asked Referring Physician Questions

Referring Physicians Questions

For routine and biopsy specimens, you may expect a result within 24 hours of receipt in our laboratory. If further studies are required, the turnaround time may be longer. More complex cases require additional time. Consultation cases average three days unless further testing is required.

You should have a final report within three days from the time the panel is ordered.

Reports for routine specimens are usually available within 24 hours of receipt. Our clients with a bi-directional interface will see results in their EMR within minutes of the case being resulted. If you don’t already have an interface, we urge our client sites to request a bi-directional interface.

If an interface is not an available option, we offer faxed reports.

You have referred your patient’s specimen to Celligent Diagnostics for processing. Upon arrival in our laboratory, the tissue samples undergo multiple processing steps before being embedded in wax, sectioned and placed on glass slides by our professional laboratory staff. Each slide is carefully examined by one of our board-certified pathologists and a diagnosis is rendered. A report is dictated, transcribed and sent to you. Your patient or patient’s insurance is billed globally for our services.

Cases may be designated as rush by writing RUSH on the requisitions and calling the laboratory directly. Rush cases are read first and results are called/faxed to your office as soon as the case is completed.

For a complete copy of our HIPAA Privacy Statement for Celligent Diagnostics click here. The notice described how medical information about your patient may be used and disclosed, and how you can get access to this information. If you have questions or requests, please contact us.

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Billing Questions

We have created a list of commonly asked questions and answers that may provide you with the clarification you’re looking for!

Billing Terminology

Click here for a list of medical billing terms and corresponding definitions that you may see on your invoice.

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